Maintenance Contracts
From emergency repairs
to forward planning.
See what changes when Skylius looks after your environment under an annual maintenance contract.
| Topic | Without a contractReactive, fragmented, invisible. | With SkyliusPlanned, accountable, visible. |
|---|---|---|
| 01Something breaks | Without a contractYou find out when users can't work — and the clock starts then. | With SkyliusMonitoring flags issues on network, servers and backups before users notice. |
| 02Who do you call? | Without a contractDifferent vendors for cabling, CCTV, IT and email — each blaming the other. | With SkyliusOne point of responsibility for the whole environment, one number to call. |
| 03Updates & patches | Without a contractDone when someone remembers, if at all. | With SkyliusScheduled patch, firmware and antivirus management on every device. |
| 04Backups | Without a contractAssumed to be working — until the day you need one. | With SkyliusBackup monitoring with regular, documented recovery tests. |
| 05Site visits | Without a contractOnly when there's an emergency, at emergency rates. | With SkyliusPreventive maintenance visits on a planned, agreed schedule. |
| 06Reporting | Without a contractNo visibility into assets, licences or risks. | With SkyliusMonthly service reports plus asset & licence renewal tracking. |
| 07Spare parts | Without a contractThe search for a replacement starts after the device is already down. | With SkyliusSpare parts for critical equipment planned for in advance, before they're needed. |
| 08Documentation | Without a contractNetwork settings and passwords live in one person's head or in scattered files. | With SkyliusUp-to-date documentation of your network, devices and configuration, handed over to your team and updated with every change. |
| 09Request tracking | Without a contractRequests arrive by scattered calls and messages, and no one knows what was closed. | With SkyliusEvery request is logged and followed through to closure, with a clear record of what was done. |
| 10Budgeting | Without a contractSurprise costs with every failure, hard to plan for. | With SkyliusAn annual cost agreed up front, so budgeting is straightforward. |
Contract tiers
Choose a starting level.
Annual maintenance contracts for networks, CCTV, access control, fire alarm and servers — tiers are indicative; scope and SLA are tailored per site. Pick one and complete the request below.
Essential
Preventive maintenance for small sites
- Scheduled preventive visits
- Business-hours response
- Visit reports & recommendations
Most chosen
Professional
For growing operations
- Everything in Essential
- Faster response time targets
- Remote monitoring & helpdesk
- Spare-parts coordination
Enterprise
For critical facilities
- Everything in Professional
- 24/7 response coverage
- Dedicated account engineer
- Quarterly reviews & reporting
Placeholder Tier names, inclusions and response times to be confirmed by Skylius. No prices shown.
Maintenance Contract Request
Build the contract
your building needs.
Tell us about your organization, sites and systems. We will recommend a starting plan and reply with a tailored proposal after a short assessment.
