+966 59 039 1000info@skylius.comSun–Thu 9:00–4:30 · Sat 12:00–5:00
Maintenance Contracts

From Pay Per Ticket to a full IT department

Flexible support plans with defined SLAs, sized to your business.

Pay Per TicketOn demand
SLA ContractDefined response
Full IT deptFully outsourced
Sized to your businessExplore plans

Customer & Employee Portals

Self-service portals with role-based access.

At a glance
Covers
Customer portalEmployee portalSingle sign-onRole-based accessDocument centre
Options
Customer portal · Employee portal · Supplier portal · Intranet
How we work
Discover → Design → Build → Integrate → Launch
Status calls

Staff spend hours answering status questions. Our fix: Live status online.

See the common problems
Document requests

Invoices and certificates sent manually. Our fix: Downloadable documents.

See the common problems
Insecure sharing

Sensitive files emailed around. Our fix: Secure, role-based access.

See the common problems
Interactive · portal impact

How much time could self-service save?

Try the portal impact
Request a consultation

Answer a few quick questions and a Skylius specialist will prepare practical recommendations.

Request a consultation

Customers calling just to ask "what's the status?"

Self-service portals where customers track orders, tickets and invoices and employees access HR services and documents, with role-based access.

Customer portalEmployee portalSingle sign-onRole-based accessDocument centre
Professional using a laptop with a web dashboard
 Calls −30%Status online
1,240 logins this weekSelf-service

Sound familiar?

Without a portal, your team is the portal.

Status calls

Staff spend hours answering status questions.

We fix it: live status online.

Document requests

Invoices and certificates sent manually.

We fix it: downloadable documents.

Insecure sharing

Sensitive files emailed around.

We fix it: secure, role-based access.

HR admin overload

Leave and letters handled by email.

We fix it: employee self-service.

What we deliver

Everything included, end to end.

Requirements

User types, journeys and data.

Design

Bilingual, simple interfaces.

Build

Secure portal with roles.

Integrations

ERP, CRM, HR and ticketing.

SSO

Microsoft or Google sign-in.

Rollout

Onboarding and support.

Key options & specs

Choose what fits your site.

Clients

Customer portal

Orders, tickets, invoices.

Staff

Employee portal

HR, policies, requests.

Vendors

Supplier portal

POs, invoices, onboarding.

Internal comms

Intranet

News and knowledge.

Interactive · portal impact

How much time could self-service save?

Indicative result

Indicative only. Indicative. Results depend on adoption.

Send this on WhatsApp

How we work

A clear process, no surprises.

01

Discover

Users and data.

02

Design

Journeys and UI.

03

Build

Portal and roles.

04

Integrate

Back-office systems.

05

Launch

Onboarding.

Brands we work with

Proven platforms, chosen per project.

Vendor-neutral. Logos are trademarks of their respective owners.View all brands →

FAQ

Questions about Customer & Employee Portals.

Have a different question? A specialist will reply on WhatsApp.

Ask on WhatsApp

Black and silver laptop computer – Customer & Employee Portals

A portal lets them check requests, documents and status themselves, which reduces repetitive calls and emails.

We review your systems and integrate where APIs or exports allow.

Yes. Access is role-based, so each user sees only what they should.

Yes, through APIs.

Role-based access, SSO, encryption and audit logs.

Yes, Arabic and English.

Yes, with an MVP for the highest-value journey.

Customer & Employee Portals

Let customers and staff help themselves.

Tell us about your site and requirements. We will review them and send a clear, itemised proposal.

Request a consultation →WhatsApp +966 59 039 1000Khobar · serving the Eastern Province and across KSA
Give us a call

Available Sunday–Thursday 9:00 AM–4:30 PM, Saturday 12:00–5:00 PM. Friday closed.

Send us a message

Send your message anytime you want.

We use essential cookies to run this site. Cookie Policy