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Maintenance Contracts

From Pay Per Ticket to a full IT department

Flexible support plans with defined SLAs, sized to your business.

Pay Per TicketOn demand
SLA ContractDefined response
Full IT deptFully outsourced
Sized to your businessExplore plans
11 categories · 113 services

Services

Every Skylius service in one place, from networks, servers and security systems to software, contracting, maintenance, supply, branding and marketing. Search or filter to reach the right page.

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Maintenance
Contracts cover all IT and low-current systems, except fire alarm systems and their derivatives.
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Showing 113 of 113 services

All services

113 service pages across 11 categories. Pick a category or a need to narrow the list.

Networking & IT Infrastructure

Network Design & Implementation

LAN/WAN, switching, routing and VLANs designed around your workload and growth.

LAN / WAN designVLAN & IP planCore / access switching
Networking & IT Infrastructure

Structured Cabling

Cat6/Cat6A cabling, patch panels and Fluke certification, labeled and documented.

Cat6 / Cat6APatch panelsCable trays
Networking & IT Infrastructure

Fiber Optic Solutions

Single-mode and multi-mode fiber backbones, splicing, termination and testing.

Single-modeMulti-mode OM3/OM4Fusion splicing
Networking & IT Infrastructure

Wireless Network Solutions

Survey-led indoor and outdoor enterprise Wi-Fi with secure guest access.

Wi-Fi 6 / 6E / 7Site surveysIndoor & outdoor
Networking & IT Infrastructure

Point-to-Point Wireless Links

Long-distance wireless bridges between buildings, sites and gates.

PtP & PtMP5 GHz / 60 GHzCCTV backhaul
Networking & IT Infrastructure

VPN & Branch Connectivity

Site-to-site VPN and SD-WAN linking branches securely to head office.

Site-to-site VPNSD-WANRemote access
Networking & IT Infrastructure

Server Room Setup

Racks, power, cooling-ready layout and monitoring for MDF/IDF and server rooms.

MDF / IDF roomsRacks & PDUsUPS & power
Networking & IT Infrastructure

Servers & Storage Solutions

Enterprise servers, NAS/SAN storage and virtualization on Hyper-V or VMware.

Rack & tower serversNAS / SANHyper-V / VMware
Networking & IT Infrastructure

IP Telephony & PBX

IP-PBX, SIP trunks, IP phones, IVR and call recording for every branch.

IP-PBXSIP trunksIP phones
Networking & IT Infrastructure

Network Cabinets & Racks

Floor and wall cabinets, PDUs, cable management and rack dressing.

Floor & wall cabinetsPDUsCable management
Servers, Data Center & Cloud

Server Assessment & Sizing

Workload analysis and capacity planning before you buy a single server.

Workload discoveryCPU & RAM profilingIOPS & latency baseline
Servers, Data Center & Cloud

Server Installation & Configuration

Rack and tower servers from Dell, HPE and Lenovo, installed and hardened.

Rack & tower buildsiDRAC / iLO / XClarityFirmware & RAID
Servers, Data Center & Cloud

Windows Server & Active Directory

Active Directory, Group Policy, DNS, DHCP, file services and Entra ID sync, designed, built and tidied.

Active DirectoryGroup PolicyDNS & DHCP
Servers, Data Center & Cloud

Linux Servers

Ubuntu, RHEL, Debian and Rocky servers, secured, patched and documented.

Ubuntu LTSRHEL / Rocky / AlmaDebian
Servers, Data Center & Cloud

Virtualization

VMware, Hyper-V and Proxmox hosts that consolidate servers and simplify recovery.

VMware vSphereHyper-VProxmox VE
Servers, Data Center & Cloud

High Availability & Clustering

Failover clusters and replication so one failure does not stop the business.

Failover clusteringStorage replicationRedundant networking
Servers, Data Center & Cloud

Enterprise Storage

SAN, NAS and backup storage designed for performance, resilience and growth.

SAN (iSCSI / FC)Enterprise NASAll-flash & hybrid
Servers, Data Center & Cloud

Data Center Design & Build

Racks, containment, cooling, power and UPS for on-premises data centers.

Rack & aisle layoutPrecision coolingUPS & power distribution
Servers, Data Center & Cloud

Cloud & Hybrid Cloud

Azure, AWS and Microsoft 365 integrated with your on-premises servers.

Microsoft AzureAmazon Web ServicesMicrosoft 365
Servers, Data Center & Cloud

Server Migration & Upgrade

Old to new, physical to virtual, on-premises to cloud, with a rollback plan.

Hardware refreshOS version upgradesP2V / V2V
Servers, Data Center & Cloud

Server Monitoring & Maintenance

24/7 alerts, patching and scheduled health checks under a clear SLA.

24/7 alertingHardware healthBackup job checks
Servers, Data Center & Cloud

Server Repair & Emergency Recovery

Rapid diagnosis, hardware repair and data recovery when a server goes down.

Emergency responseHardware diagnosisRAID rebuild & recovery
Low Current & Security Systems

CCTV Surveillance Systems

IP cameras, VMS, video analytics and control rooms with central monitoring.

IP camerasNVR / VMSVideo analytics
Low Current & Security Systems

Access Control Systems

Card, biometric and facial recognition access for doors, floors and sites.

Card & mobileBiometric / faceDoor controllers
Low Current & Security Systems

Time Attendance Systems

Biometric and face-based attendance terminals with reporting.

Face & fingerprintShift rulesOvertime
Low Current & Security Systems

Fire Alarm Systems

Detection, alarm panels and devices installed to project and authority requirements.

Addressable panelsSmoke & heat detectionSounders & strobes
Low Current & Security Systems

Public Address & Sound Systems

Paging, background music and announcement systems for any facility.

Zoned pagingBackground musicIP / 100 V
Low Current & Security Systems

Smart Gates & Barriers

Automatic gates, barriers and turnstiles integrated with access control.

Boom barriersSliding gatesTurnstiles
Low Current & Security Systems

License Plate Recognition (LPR)

LPR/ANPR cameras for gates, parking and compound vehicle access.

Arabic & English platesWhitelist / blacklistBarrier control
Low Current & Security Systems

Smart Home Systems

Lighting, curtain, HVAC, audio and security control for villas.

Lighting scenesCurtainsHVAC
Low Current & Security Systems

Building Management Systems (BMS)

Integrate building systems into one monitored, centrally managed platform.

HVAC controlEnergy meteringBACnet / Modbus
Low Current & Security Systems

Nurse Call Systems

Patient-to-nurse call systems for clinics, hospitals and care facilities.

Bedside & bathroomCorridor lightsMobile alerts
Cybersecurity & Data Protection

Firewall & UTM Solutions

Next-generation firewalls with IPS, web filtering and secure VPN.

NGFW / UTMIPSWeb filtering
Cybersecurity & Data Protection

Endpoint Protection

Antivirus, EDR/XDR and ransomware protection for every device.

NGAVEDR / XDRRansomware rollback
Cybersecurity & Data Protection

Antivirus & Anti-Malware Solutions

Antivirus licences, deployment, central console and malware cleanup.

Licence supplyCentral consoleMalware cleanup
Cybersecurity & Data Protection

Email Security

Filtering against phishing, spam and malicious attachments.

Anti-phishingAttachment sandboxSPF / DKIM / DMARC
Cybersecurity & Data Protection

Backup & Disaster Recovery

Backup, replication and recovery plans that keep your business running.

3-2-1-1 backupsImmutable storageMicrosoft 365 backup
Cybersecurity & Data Protection

Data Loss Prevention (DLP)

Policies and tools that stop sensitive data leaving your organization.

Data classificationEmail & cloud DLPUSB control
Cybersecurity & Data Protection

Network Security Hardening

Segmentation, secure configuration and access hardening across your network.

SegmentationCIS benchmarksAdmin hardening
Cybersecurity & Data Protection

Security Monitoring

SIEM, log management and alerts for faster threat detection.

SIEMLog retentionThreat detection
Cybersecurity & Data Protection

Vulnerability Assessment

Identify, prioritize and remediate weaknesses before attackers do.

External scansInternal scansWeb app scans
Cybersecurity & Data Protection

Patch Management

Scheduled, tested updates for operating systems and applications.

OS patchingThird-party appsServer windows
Cybersecurity & Data Protection

Cybersecurity Consultation

Security reviews, roadmaps and practical recommendations for your business.

Risk assessmentSecurity roadmapPolicies
Cybersecurity & Data Protection

Aramco CCC Certification – Implementation & Readiness

SACS-210 policies, controls and evidence to get your Aramco CCC fast.

SACS-210 (formerly SACS-002)CCC & CCC+Policies written for you
Cybersecurity & Data Protection

NCA Cybersecurity Controls Compliance

ECC and CCC gap assessment, policies, technical controls, evidence and a remediation roadmap.

NCA ECC-2:2024CCC-2:2024Gap assessment & roadmap
Cybersecurity & Data Protection

ISO/IEC 27001 Readiness

ISMS scoping, risk assessment, SoA and Annex A controls, ready for your certification body audit.

ISO/IEC 27001:2022ISMS & SoAAudit preparation
Software, Web & Digital Solutions

Website Development

Bilingual, responsive, SEO-ready corporate websites.

Arabic & EnglishResponsiveSEO-ready
Software, Web & Digital Solutions

E-Commerce Development

Online stores with catalogs, payments and order management.

Product catalogueMada, Apple Pay & cardsShipping integration
Software, Web & Digital Solutions

ERP Systems

ERP implementation and integration for finance, inventory and operations.

Finance & VATInventoryPurchasing
Software, Web & Digital Solutions

Workflow Automation

E-forms, approvals and notifications that replace paper processes.

E-formsApproval chainsNotifications
Software, Web & Digital Solutions

Web Applications

Custom browser-based systems built to scale and integrate.

Custom systemsRole-based accessAPIs & integrations
Software, Web & Digital Solutions

Mobile Applications

iOS and Android apps for customers and employees.

iOS & AndroidCross-platformPush notifications
Software, Web & Digital Solutions

Database Solutions

Database design, migration, optimization and reporting.

DesignMigrationPerformance tuning
Software, Web & Digital Solutions

Customer & Employee Portals

Self-service portals with role-based access.

Customer portalEmployee portalSingle sign-on
Software, Web & Digital Solutions

Website Maintenance

Updates, security, backups and performance care for your website.

UpdatesSecurityBackups
AI & Intelligent Automation

AI Strategy & Readiness

Use-case discovery, data readiness and a phased AI roadmap tied to business value.

Use-case discoveryData readinessValue ranking
AI & Intelligent Automation

AI Chatbots & Virtual Assistants

Arabic and English assistants for your website and WhatsApp, grounded in your content.

Arabic + EnglishWebsite chatWhatsApp
AI & Intelligent Automation

AI Agents & Process Automation

AI agents that handle multi-step back-office tasks with approvals and logging.

AI agentsEmail triageSystem updates
AI & Intelligent Automation

Document AI & OCR

Read Arabic and English invoices, contracts and forms straight into your systems.

Arabic invoicesContractsForms & IDs
AI & Intelligent Automation

AI Video Analytics

People counting, incident detection and plate recognition on your existing CCTV.

People countingIntrusion alertsPlate recognition
AI & Intelligent Automation

Predictive Analytics & BI

Dashboards, forecasts and early warnings built on your own business data.

Live dashboardsSales forecastingInventory planning
AI & Intelligent Automation

Generative AI for Business

Content, reports and internal assistants that answer from your company data.

Internal assistantReport draftingProposals
AI & Intelligent Automation

Microsoft Copilot & 365 AI

Copilot readiness, permissions clean-up, rollout and adoption across Microsoft 365.

Readiness checkPermissions clean-upPilot groups
AI & Intelligent Automation

Custom AI Models & Integration

Custom and fine-tuned models integrated with your ERP, CRM and line-of-business apps.

Custom modelsFine-tuningERP integration
AI & Intelligent Automation

AI Security & Governance

AI usage policies, data protection and controls aligned with Saudi PDPL principles.

AI usage policyData classificationAccess control
AI & Intelligent Automation

AI & Automation Solutions

End-to-end AI programs: from first pilot to managed, measured AI in daily operations.

End-to-end programPilot to scaleManaged AI support
Contracting & Technical Works

General Construction Works

Construction works coordinated with technical systems from the start.

Building worksMEP coordinationTechnical rooms
Contracting & Technical Works

Civil Works

Civil works for buildings, sites and infrastructure projects.

ExcavationFoundationsDuct banks
Contracting & Technical Works

Electromechanical Infrastructure

Coordinated electrical and mechanical infrastructure for facilities.

Power distributionHVACPlumbing
Contracting & Technical Works

Water Networks Construction

Water distribution network construction and connection works.

HDPE / DI pipesValves & chambersHouse connections
Contracting & Technical Works

Sewage Networks Construction

Sewage network construction and connection works.

Gravity sewersManholesHouse connections
Contracting & Technical Works

Pump Stations Construction

Pump station construction with electrical and control works.

Wet wellsPumps & valvesControl panels
Contracting & Technical Works

Site Preparation

Site preparation works ready for construction and installation.

ClearingLevellingCompaction
Contracting & Technical Works

Electrical Works

Power distribution, MDB/SMDB/DB, lighting, earthing and UPS.

MDB / SMDB / DBCablingLighting
Contracting & Technical Works

Technical Fit-Out Works

Technical fit-out of offices and facilities, ready for operation.

Partitions & ceilingsPower & dataWi-Fi & AV
Contracting & Technical Works

Project Handover & Testing

Testing, commissioning, as-built drawings, documentation and training.

TestingCommissioningAs-built drawings
Managed IT & Maintenance Contracts

Pay Per Ticket Support

Pay only for the support requests you raise. No contract needed.

No contractPer-ticket pricingRemote or on-site
Managed IT & Maintenance Contracts

Remote IT Support

Fast remote help for users, devices and systems.

HelpdeskSecure remote accessM365 support
Managed IT & Maintenance Contracts

On-Site IT Support

Engineers at your site for hands-on troubleshooting and installs.

Engineer visitsHardware repairsInstallations
Managed IT & Maintenance Contracts

Small Business IT Support

Affordable IT support designed for small offices and shops.

Fixed monthly priceHelpdeskMicrosoft 365
Managed IT & Maintenance Contracts

Nonprofit IT Support Plans

IT support plans tailored for nonprofits and charities.

Nonprofit ratesMicrosoft for NonprofitsGoogle for Nonprofits
Managed IT & Maintenance Contracts

SME Maintenance Contracts

Annual maintenance contracts sized for SMEs.

Annual contractPreventive visitsPriority response
Managed IT & Maintenance Contracts

Co-Managed IT Support

Extra hands and expertise alongside your in-house IT team.

Overflow helpdeskSpecialist skillsTools & monitoring
Managed IT & Maintenance Contracts

Outsourced IT Department

A complete IT department as a service, including resident engineers.

Resident engineersHelpdeskInfrastructure
Managed IT & Maintenance Contracts

Preventive Maintenance

Scheduled health checks that prevent downtime.

Scheduled visitsHealth checksFirmware updates
Managed IT & Maintenance Contracts

SLA-Based Support

Guaranteed response and resolution times under a defined SLA.

Response timesResolution targetsPriorities
Hardware, Software & Technology Supply

Computers & Laptops

Business desktops and laptops, configured and ready to use.

Business-gradeImaging & setupIntune / Autopilot
Hardware, Software & Technology Supply

Servers & Workstations

Rack and tower servers and high-performance workstations.

Rack & towerWorkstationsCorrect licensing
Hardware, Software & Technology Supply

Network Equipment

Switches, routers, access points and firewalls.

SwitchesRoutersAccess points
Hardware, Software & Technology Supply

Printers & Scanners

Office printers, multifunction devices and scanners.

Multifunction devicesScannersSecure print
Hardware, Software & Technology Supply

Storage Solutions

NAS, SAN and backup storage devices for your data.

NASSANBackup targets
Hardware, Software & Technology Supply

Software Licenses

Microsoft, security, backup and business software licenses and renewals.

Microsoft 365Windows & ServerSecurity software
Hardware, Software & Technology Supply

CCTV & Security Devices

Cameras, recorders, access control and intercom devices.

IP camerasNVRsAccess devices
Hardware, Software & Technology Supply

UPS & Power Solutions

UPS units, PDUs and power protection for critical equipment.

Online UPSLine-interactiveRack PDUs
Hardware, Software & Technology Supply

IT Accessories

Monitors, peripherals, cables and everyday IT accessories.

MonitorsDocking stationsHeadsets & webcams
Hardware, Software & Technology Supply

Technology Procurement Consultation

Unbiased advice on what to buy, compatibility and lifecycle.

RequirementsVendor comparisonTCO analysis
Branding, Design & Creative

Logo Design

Distinctive logos built for print, screen and signage.

Arabic & EnglishConcept sketchesVector master files
Branding, Design & Creative

Corporate Identity

Complete visual identity, brand guidelines and stationery.

Brand guidelinesColour & typeStationery
Branding, Design & Creative

Company Profile Design

Bilingual company profiles that present your capabilities clearly.

Arabic & EnglishContent structureProject showcases
Branding, Design & Creative

Brochures & Flyers

Brochures, flyers and catalogs for print and digital.

BrochuresFlyersCatalogues
Branding, Design & Creative

Presentation Design

Corporate presentations that persuade, in Arabic and English.

Pitch decksBoard presentationsBilingual
Branding, Design & Creative

Signage & Banners

Signage, wayfinding, banners and roll-ups.

Shop & building signsWayfindingBanners
Branding, Design & Creative

Product & Packaging Design

Packaging and product visuals that stand out on the shelf.

Packaging designLabelsDielines
Digital Marketing & Growth

SEO & Local Search

Rank on Google and Maps for the services and cities your customers search.

Technical SEOArabic & English keywordsLocal & Maps SEO
Digital Marketing & Growth

Google Ads & Paid Search

Search, Performance Max and remarketing campaigns built around qualified leads.

Search campaignsPerformance MaxRemarketing
Digital Marketing & Growth

Social Media Management

Content calendars, posting, community replies and monthly reporting.

Content calendarPost & reel designScheduling
Digital Marketing & Growth

Social Media Advertising

Snapchat, Instagram, TikTok, LinkedIn and X campaigns aimed at the right audience.

Snapchat AdsInstagram & MetaTikTok Ads
Digital Marketing & Growth

Content Marketing & Copywriting

Bilingual website copy, articles and sales content that answer buyer questions.

Website copyBlog articlesCase studies
Digital Marketing & Growth

Video & Motion Content

Explainers, project films, reels and motion graphics for web and social.

Company filmsProject showcasesExplainer animation
Digital Marketing & Growth

Email & WhatsApp Marketing

Opt-in email and WhatsApp Business campaigns, automations and templates.

WhatsApp Business APIEmail newslettersAutomations
Digital Marketing & Growth

Google Business & Reputation

Google Business Profile optimisation, review requests and response management.

Google Business ProfileBranch listingsReview requests
Digital Marketing & Growth

Analytics & Conversion Tracking (GA4)

GA4, Tag Manager and conversion tracking so every lead has a source.

GA4 setupGoogle Tag ManagerConversion events
Digital Marketing & Growth

Marketing Strategy & Campaigns

Positioning, channel plans and campaign calendars tied to measurable goals.

PositioningTarget segmentsChannel plan

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