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Maintenance Contracts

From Pay Per Ticket to a full IT department

Flexible support plans with defined SLAs, sized to your business.

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SLA ContractDefined response
Full IT deptFully outsourced
Sized to your businessExplore plans

Windows Server & Active Directory

Active Directory, Group Policy, DNS, DHCP, file services and Entra ID sync, designed, built and tidied.

At a glance
Covers
Active DirectoryGroup PolicyDNS & DHCPFile & printEntra ID sync
Engagements
New domain · Domain clean-up · DC upgrade · Hybrid identity
How we work
Review → Plan → Build or fix → Verify → Document
Domain clean-up

Stale objects, groups and policies reviewed and tidied safely.

See the common problems
New domain

A clean Active Directory built to current best practice from day one.

See typical engagements
DC upgrade

Domain controllers moved to supported Windows Server versions.

See typical engagements
Hybrid identity

On-premises AD synchronised with Entra ID for single sign-on.

See what we deliver
Domain health review

Replication, FSMO roles, DNS, time sync and event logs checked.

Open the health check

One identity for every user, under real control.

We design, build and tidy Windows Server environments: Active Directory, Group Policy, DNS, DHCP, file services and Entra ID sync, so joiners, movers and leavers take minutes, not days.

Active DirectoryGroup PolicyDNS & DHCPFile & print servicesEntra ID sync
Engineer working at a laptop beside a workstation
 Admin tieringSeparate admin accounts
Leaver disabledAccess removed everywhere

Signs of an untidy domain

When the domain runs itself.

Old accounts still active

Former staff and contractors can still sign in months after leaving.

We fix it: a joiner, mover and leaver process with regular account reviews.

Only one domain controller

If that single server fails, nobody can log in or reach files.

We fix it: at least two domain controllers with healthy replication.

Everyone is an admin

Daily accounts have admin rights, so one phishing click can take the whole domain.

We fix it: least-privilege groups and separate admin accounts.

Policies nobody understands

Dozens of overlapping Group Policies slow logons and conflict.

We fix it: a cleaned-up, documented GPO structure.

What we deliver

A domain that is clean and documented.

Domain health review

Replication, FSMO roles, DNS, time sync and event logs checked.

Design or redesign

OU structure, naming, sites and security groups that match your organisation.

Group Policy

Security baselines, drive mapping, printers and settings deployed centrally.

Core services

DNS, DHCP and file services configured with redundancy where it matters.

Hybrid identity

Entra ID Connect sync, MFA readiness and Microsoft 365 integration.

Runbook

Documented procedures for joiners, leavers and recovery of the domain.

Typical engagements

From new domain to deep clean-up.

Greenfield

New domain

A clean Active Directory built to current best practice from day one.

Existing estate

Domain clean-up

Stale objects, groups and policies reviewed and tidied safely.

Ageing servers

DC upgrade

Domain controllers moved to supported Windows Server versions.

Microsoft 365 users

Hybrid identity

On-premises AD synchronised with Entra ID for single sign-on.

Interactive · Active Directory health check

How healthy is your domain?

Tick what is already true. We highlight the gaps that matter most.

Tick what's already true today

Your domain health score

0%

Fix first

    Get help closing the gaps

    How we work

    A clear process, no surprises.

    01

    Review

    Health checks and an inventory of users, groups and policies.

    02

    Plan

    Agreed design and a safe order of changes.

    03

    Build or fix

    Changes made in stages, with rollback ready.

    04

    Verify

    Logons, replication and policies tested.

    05

    Document

    Runbook and admin guide handed over.

    Platforms we work with

    Built on Microsoft platforms.

    Vendor-neutral. Logos are trademarks of their respective owners.View all brands →

    FAQ

    Questions about Windows Server & Active Directory.

    Have a different question? A specialist will reply on WhatsApp.

    Ask on WhatsApp

    A man sitting at a desk in front of a computer – Windows Server & Active Directory

    Yes. We change things in small, reversible steps, test with pilot users first and schedule riskier work out of hours, so staff keep working normally.

    Yes. We start with discovery, recover admin access safely where needed and document everything, so you are never dependent on one person again.

    Many businesses do, for file shares, printers and on-premises applications. We can also advise when a cloud-only Entra ID setup is the simpler choice.

    At least two for any business that depends on logons, ideally on separate hosts. Larger or multi-site companies may need one per site.

    Slow logons usually come from DNS issues, heavy Group Policies or mapped drives that time out. Our review pinpoints the cause before we change anything.

    Yes. We introduce new domain controllers on a supported version, move roles across, then retire the old ones without downtime.

    Admin credentials go into a password vault you own, and we set up separate named admin accounts so every change is traceable.

    Yes. We produce reports on accounts, group memberships and password policies, and help you put a regular review process in place.

    The server lifecycle

    Plan, build, run, protect, scale.

    Every service in this section, organised by the stage of your server journey.

    Windows Server & Active Directory

    Let's give every user one clean, secure identity.

    Tell us about your servers and goals. We will review them and send a clear, itemised proposal.

    Request a domain review →WhatsApp +966 59 039 1000Khobar · serving the Eastern Province and across KSA
    Give us a call

    Available Sunday–Thursday 9:00 AM–4:30 PM, Saturday 12:00–5:00 PM. Friday closed.

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